Mr. Kline serves as President and is involved in all project and financial management aspects of the company. Mr. Kline has 30 years of progressive management experience and more than 32 years of experience in the computer industry. He holds a Masters in Computer Systems Management and his written works have been published in graduate level text books. He has extensive hands-on project management experience, and Masters-level proficiency in multiple life cycle models and development methodologies.
Mr. Rennie serves as the lead customer care representative and is directly responsible for ensuring that each customer's system is set up and configured correctly. He is be dedicated to the maintenance and training coordination of all software systems and completes customization and other programming needs as required. He serves as the liaison between the customer and the User Support group and upper management as needed. Mr.Rennie holds a Bachelor's degree in International Business/Global Economics from Cedarville University.
Mr. Hoover serves as the lead User Support representative by providing end-user support to the e-IEP PRO clients. Mr. Hoover provides direct phone and e-mail support to e-IEP PRO users, as well as, leads the efforts in developing end user documentation, Frequently Asked Questions, and other e-IEP PRO related user documentation. Mr. Hoover also assists with software testing and e-IEP PRO training efforts as needed. Additionally, he has over 20 years of experience as a network engineer and as network/internet technologies consultant.
Ms. Lassen serves as a Lead Trainer where she develops and presents the training curriculum, training exercises, e-Training video clips and Webinars. Ms. Lassen served as a special education teacher at an Arizona district for seven years prior to joining the e-IEP PRO team. She holds a Masters in Education where she graduated Cum Laude from Northern Arizona University, as well as, numerous special education-related licenses (e.g., Emotional Disability, Specific Learning Disability and Mild/Moderate Intellectual Disability) and certifications.